Frequently asked questions

How can I get access to my room?


You can get a pysical key card from our in-lobby kiosk or download our mobile app and use your phone as the key




Can I brand the applications to my brand?


Yes! All of our app are brand friendly and can be configured to meet all of your needs.




How does ID verification and background checks work?


We partner with a third party that validates the ID provided is valid and with a lively feature makes sure the person there matches the ID. In addition to that we integrate with a background check provider that scans databases to check for any criminal background





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